All sales are final. No refunds will be issued for any reason.

Because all our products are custom-made and personalized to each customer's specifications, we are unable to accept returns or offer refunds — including for:

Delays in production or delivery

Change of mind

Errors in customer-provided information (e.g. name spellings, dates)

Perceived dissatisfaction once the item is completed


Please double-check all personalization details before submitting your order.
We take great care to ensure every gift is made with love and quality.

By placing an order, you confirm that you understand and agree to this policy.